BellagioSlot online casino — The Gaming Agreement (Account Terms and Conditions)
These Terms and Conditions apply to you and are binding upon you, if you participate at www.bellagioslot.com (hereinafter referred to as the ’Website’).
By creating an account with and/or playing at BellagioSlot online casino (hereinafter referred to as the ’Casino’) you confirm and acknowledge that you have read, fully understand and agree to comply with this Terms and Conditions.
The mentioned below are the BellagioSlot terms. Read them thoroughly to ensure that you completely understand the conditions and are ready to abide hereby. Checking the Website and/or consulting with our Customer Support Department once every three months is strongly recommended. Terms and conditions related to any promotion and/or offer are subject to possible future amendments. It is the Player's sole responsibility to regularly examine this Terms and Conditions for alterations and updates. If you do not agree to any of terms stated herein, you should immediately stop using the Website and any service provided by the Casino.
The Casino uses the most ultimate and unrivaled methods for keeping and securing our clients’ sensitive and personal data, thereby ensuring protection for all the customers. These include transmission of sensitive data to and from the customer application, encryption of the login, password information, and allocation of the data from our gaming servers.
1. GENERAL TERMS AND KEY DEFINITIONS
’BellagioSlot Online Casino’ means the brand and all the products and services offered Online (accessed via PC, laptop, mobile and tablet) via www.bellagioslot.com;
’Casino’ means BellagioSlot Online Casino;
’Customer/s’, ’Player/s’ means a registered Client at www.bellagioslot.com;
’Games’ means any and all the games offered by BellagioSlot Online Casino;
’Service’ means any availability and provision of an access that enables you to play the Games or use the Software in any manner whatsoever;
’Software’ means any software owned by or licensed to the Casino in order for you to play, or any downloadable and/or accessible from flash/mobile game version of the software offered by the Casino;
’We/Us/Our’ means BellagioSlot Online Casino and its managing company, together with (where context provides) its holding companies and associated companies;
’Website’ means www.bellagioslot.com.
1.1. About BellagioSlot Online Casino
BellagioSlot Casino is licensed and regulated in Curacao, Netherlands Antilles under the relevant laws of the Gaming Ordinance for the purposes of operating and offering internet gambling services.
2. PLAYER DESCRIPTION AND PARTICIPATION AT BELLAGIOSLOT ONLINE CASINO
2.1. Player may only participate at BellagioSlot Online Casino if they are of legal age (18+).
2.2. Players may not participate and use the Services as well as place deposits in case their jurisdiction is: Belarus, Costa Rica, Cameroon, Curacao, India, Iran, Islamic Republic of Iran, Israel, Malaysia,Moldova, Poland, Republic of Iraq, Romania, Russian Federation, Somali, Ukraine.
Bets placed by Players with the said residence may be voided and any deposits or bets made by a person who is domiciled or resides in the stated jurisdictions may be refunded. The abovementioned list may be amended by and at the Casino’s sole discretion. It’s the Player’s sole responsibility to check upon any changes in the Rules.
2.3. Players from Turkey may not receive and use any of free chips provided by the Casino.
2.4. It is highly recommended that you understand all the rules and steps involved with online gambling, through the use of Bellagio Online Casino.
Players accept that participation at Bellagio Online Casino is at their own discretion and risk. Moreover, Players may only use Exclusive Casino as entertainment and for a nonprofessional use. Player’s Username and Password is personal and confidential information. It’s Player’s responsibility to assure that this information will be kept in a private manner and it is forbidden to share such information with any third party. The Casino is not required to keep Players’ login information or passwords in case Customer misplaces, loses or forgets it.
2.5. The Website shall be used by Player for his own private online gambling exceptionally.
Using the Website for or on behalf of any other player or third person is strictly prohibited. Players are not allowed to use any abusive strategy. The Casino reserves the right to investigate Players’ logs and transactions, and to cancel any promotion entitlement.
2.6. The Casino uses random number generator system determining the results of all the games provided.
Player should fully comprehend and be aware of the fact that they may lose funds by playing at the Casino. The Casino reserves the right to limit and/or deny any wager placed by Player, or to refuse any game bonus. The Casino also retains the right to deny any game bonus for reasons including, but not confined to, Player's defamation. If abusive behavior is suspected, Player’s account may be terminated, and they will be permanently banned from the casino.
2.7. Players are obliged to provide full, legitimate and valid details while registering with the Casino.
By signing up for any offer Player agrees to receipt of occasional promotional e-mails from the Casino and/or its affiliated programs. Terms and conditions associated with any promotion/offer are subject to future changes. It is Player's sole responsibility to regularly check for possible amendments and updates. Players are recommended to make a copy of all their transaction records, game rules, withdrawal regulations and all The Casino updates in order to avoid any possible misunderstandings or possible disputes.
2.8. It is required to comprehend and comply with all of the Rules before using the Website and the Software.
Players not complying with all the Rules shall be in breach of this agreement and therefore may be banned permanently. Any Player not complying with the Rules intentionally shall be considered committing a fraud and may be subject to criminal prosecution.
3. BONUSES TERMS AND CONDITIONS
3.1. No Deposit Bonuses
Unless stated otherwise, No Deposit Bonus is subject to the following terms:
3.1.1. No Deposit Bonus can be granted to a non-depositor only.
It is at the Casino’s discretion exclusively to determine the amount of No Deposit Bonus granted to each particular Player.
3.1.2. No Deposit Bonus is subject to the Wagering Requirements stated herein
3.1.3. The No Deposit Bonus amount must be wagered a minimum of 50 times for slot games (namely video slots, 3-reel slots, keno, bingo and scratch cards) or card games (namely Video poker and Blackjack) and a minimum of 60 times for roulette games (European roulette with outside bets disabled).
Bets placed on excluded games may void all the winnings. After the wagering required is completed, Player is able to play games from other game categories initially not available.
3.1.4. The purpose of the No Deposit Bonus is testing Casino’s games before making first deposit.
Therefore, any amount earned while playing with No Deposit Bonus is not withdrawable.
3.1.5. Player is not allowed to claim more than one No Deposit Bonus.
In case Player attempts to claim or claim more than one No Deposit Bonus their winnings may be voided.
3.1.6. Only one account per person, household or device may redeem No Deposit Bonus.
Multiple accounts creation and/or No Deposit Bonus abuse may lead to account/s closure and permanent ban from the Casino.
3.1.7. Each No Deposit Bonus may be subject to different restrictions depending on the respective promotion.
Player is advised to read bonus terms before using it. Inappropriate bonus use may result in your winnings being voided.
3.1.8. Placing deposit on top of No Deposit Bonus is not allowed.
Such actions may lead to all the Player’s playable balance amount being subject to requirements connected to the said bonus. At the same time, the Casino is aware that this might happen. In such an event the Player should contact Customer Support Department immediately for further assistance.
3.1.9. No Deposit Bonus cannot be used to participate in the Tournaments.
3.2. Free Chip
Unless stated otherwise, Free Chip bonus is subject to the following terms:
3.2.1. Free Chip bonus can be granted to a depositor only. It is at the Casino’s discretion exclusively to determine the amount of Free Chip bonus granted to each particular Player.
3.2.2. Claiming Free Chip bonus requires Player’s playable balance to be less than $1 (or other account currency).
3.2.3. Unless otherwise provided by the Casino management decision, Player cannot claim Free Chip bonus if there a pending withdraw request in place.
3.2.4. Free Chip bonus is subject to the Wagering Requirements and Maximum Withdrawal Amount stated herein.
3.2.5. The bonus amount must be wagered a minimum of 50 times for slot games (namely video slots, 3-reel slots, keno, bingo and scratch cards) or card games (namely Video poker and Blackjack) and a minimum of 60 times for roulette games (European roulette with outside bets disabled). Bets placed on excluded games may void all the winnings.
3.2.6. The Maximum Withdrawal Amount from the Free Chip is 3 (three) times the face value of the bonus.
3.2.7. Players cannot request for multiple Free Chip bonuses consecutively.
If Player has played with one Free Chip and is subsequently willing to claim another one, a real-money deposit needs to be made in the interim for the player to be eligible to claim the following Free Chip bonus. Please note that in order to qualify for the Free Chip, there shall be at least $100 deposit (either in total or with one transaction since the previous Free Chip bonus played, unless otherwise offered by Account manager). Any winnings resulting from multiple Free Chip bonuses may be voided.
3.2.8. Once all the requirements are met and Player wishes to request a withdrawal, any amount over the Maximum Withdrawal Amount (if any) shall be deducted from his balance.
3.2.9. Placing deposit on top of Free Chip bonus is not allowed.
Such actions may lead to Player’s playable balance amount being subject to requirements connected to the said bonus. At the same time, the Casino is aware that this might happen. In such an event the Player should contact Customer Support Department immediately for further assistance.
3.2.10. Free chip bonus cannot be used to participate in the Tournaments.
3.2.11. The Casino reserves the right to lock or close any account abusing Free Chip bonus offered by the Casino.
3.3. Match Bonus / Deposit Bonus
Unless stated otherwise, Match Bonus is subject to the following terms:
3.3.1. Each Match Bonus may be subject to different requirements and restrictions depending on the respective promotion. Player is advised to read bonus terms before using it.
3.3.2. All Match Bonuses are subject to the Wagering Requirements stated herein. Some Match Bonuses may also be subject to Maximum Withdrawal Amount.
3.3.3. Match Bonus should be claimed by Player before placing a deposit. Therefore, claiming Match Bonus requires Player’s playable balance to be less than $1 (or other account currency).
3.3.4. Once Match bonus is claimed and deposit in respective amount is placed, Match Bonus amount shall be added to deposit amount.
Herewith, the wagering requirements are applicable to the total playable amount (both deposit and Match Bonus amount). Therefore, the formula for calculating the wagering required is as follows: deposit amount plus bonus amount multiplied by respective multiplayer stated in specific Match Bonus terms.
3.3.5. For Match Bonus for slot games the total playable amount (deposit + bonus) must be wagered a minimum of 30 times (for Match Bonus with NO Maximum Withdrawal Amount) or a minimum of 40 times (for Match Bonus with Maximum Withdrawal Amount) on slot games (namely video slots, 3-reel slots, keno, bingo and scratch cards). Bets placed on excluded games may void all the winnings.
3.3.6. For Match Bonus for card games the total playable amount (deposit + bonus) must be wagered a minimum of 45 times on card games (namely Video poker and Blackjack. Bets placed on excluded games may void all the winnings.
3.3.7. For Match Bonus for roulette games the total playable amount (deposit + bonus) must be wagered a minimum of 60 times on roulette games (European roulette with outside bets disabled). Bets placed on excluded games may void all the winnings.
3.3.8. Once all the requirements are met and Player wishes to request a withdrawal, any amount over the Maximum Withdrawal Amount (if any) shall be deducted from his balance.
3.3.9. In case Player plays with Match Bonus it is his sole responsibility to make sure all the Wagering Requirements are met before attempting to request a withdraw. If Wagering Requirements are not met Player’s withdrawal request shall be denied.
3.3.10. Player is not allowed to mix or combine bonuses. In case Player combines bonuses their winnings may be voided. Player should use only one bonus at a time.
3.4. Additional Terms and Conditions applicable to all the bonuses
3.4.1. Only Players who have registered an account with the Casino are eligible to receive bonuses.
3.4.2. The Casino allows only one active account per person, family, household address, email address, credit card number and device.
Multiple accounts may be suspended with no prior notification. Players registered multiple accounts (including accounts with different personal details) shall not be eligible for receiving bonuses or winnings, and all withdrawal requests shall be cancelled and winnings voided.
3.4.3. Unless stated otherwise, all promotional funds (bonus amount) stay in the house upon completing the wagering.
Bonus money serves to enhance play and helps to generate winnings, however cannot be withdrawn as part of the winnings. Upon a withdraw all the bonus funds shall be deducted from Player’s winnings by the Casino and will not be returned to the account further.
3.4.4. Player is required to redeem a promotion before making any bets and after making a successful deposit, in order to claim it.
If Player is unable to claim a promotion it is his own responsibility to contact Customer Support Department for assistance. If Player places bets before claiming a promotion, he/she forfeits his/her right to claim it on that specific deposit.
3.4.5. As specified above, promotions cannot be used in conjunction with other promotional offers.
Promotional offers are only available for Players the offer was issued for directly, by either the Casino or their agent. Promotional offers that were sent via email, phone otherwise are intended for the recipient only and cannot be transferred.
3.4.6. If a Player decides to take a bonus or promotion, it is the Player’s sole responsibility to check that any associated wagering requirements are met by contacting Customer Support before requesting a cash-out.
Failure to meet the wagering requirements will result in the withdrawal request being denied. Wagering is total amount of money Player needs to place their bets for to convert his playable balance into the real one. Therefore, in case Player plays with a bonus they shall not be able to request withdraw before the wagering required is completed.
3.4.7. Wagers placed on each game type will contribute a different amount towards the Player’s wagering requirement in corresponding bonuses taken:
Slot games - $1.00 of wagering required per each $1.00 bet
Roulette - $1.00 of wagering required per each $1.00 bet
Card Games - $0.25 of wagering required per each $1.00 bet
For instance, while $1 wagered on Slots reduces the wagering requirement by $1, $1 wagered on Black Jack will reduce the wagering requirement by $0.25.
3.4.8. In case Player wants to play with no restrictions they should not redeem any coupons.
If a coupon is claimed by error/mistake, the Player should immediately contact Customer Support Department before depositing or playing so that the account could be adjusted accordingly.
3.4.9. Redeeming of a coupon is deemed as acceptance of the terms and conditions associated with the coupon’s promotional offer.
Players are not required to use coupons when depositing and are not advised to do so without a reviewing and understanding these Terms and Conditions. The Casino reserves the right to amend these Terms and Conditions at any time without notifying Player. It is under the Player’s responsibility to review the Terms and Conditions on a regular basis and to check for any amendments or any additional rules added. If Player is unclear or unsure regarding any point related to a specific promotion, it is under the Player’s sole responsibility to contact the Customer Support Department for more details regarding the promotion, before accepting it.
3.4.10. Any promotion or offer can be terminated or altered at any time in accordance with the decision of the Casino, and without notice or obligation.
The Casino reserves the right to disqualify specific countries or individual Players from using promotional offers. Professional players or players that are suspected to be abusing the bonus system in any way may have their bonuses revoked and be subject to further sanctions, at the discretion of the Casino management.
3.4.11. Terms and Conditions stated here represent the complete, final and obsolete agreement between Player and the Casino and supersedes and merges all prior agreements, representations and understandings between Player and the Casino with regards to the claiming of any promotional or bonus offers.
4. RULES APPLIED TO SLOT TOURNAMENTS
4.1. Slot Tournaments cannot be entered through the use of any of the bonuses, unless otherwise stated in the terms and conditions of those particular bonuses.
4.2. None of the Cashback bonuses can be used to access Slot Tournaments, unless otherwise stated in the terms and conditions of the Cashback.
4.3. In case of disconnection from the software/website/mobile platform while being on a play at Slot Tournament, none of slots will spin further on the Player’s behalf.
Once reconnected within the Tournament time frame, the Player would be able to continue playing further.
4.4. Player having the max highest amount of bets placed within the Tournament time fames becomes the Slot Tournament Winner.
4.5. Slot Tournaments Prizes: Slot Tournament credits earned by playing access through a Deposit Bonus will be annulled and all associated winnings considered void, unless otherwise stated in particular Slot Tournament Rules. Prizes are granted every day between 0.00 am and 5 am by the Casino Management in the amount offered in the rules.
4.6. Slot Tournaments are connected to some particular games only.
5. GENERAL TERMS AND CONDITIONS OF PLAYING AT BELLAGIOSLOT ONLINE CASINO
5.1. The Casino makes no representations or warranties, implicit or explicit, as to Player’s legal right to participate in the Game nor shall any of the Casino employees, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, agents or retailers have the authority to make any such representations or warranties.
It is Player’s sole responsibility to ensure they are allowed and entitled to use Casino’s services and participate in the Games according to respective Player’s local law.
5.2. The Casino employees, licensees, distributors, affiliates, wholesalers, subsidiaries, advertising, promotion or any other agencies, media partners, retailers and members of their immediate families are not eligible to participate in casino games.
5.3. Player is only allowed to enter the Casino for his own personal entertainment use and as non-professional use. Any other forms of usage of the Website or Software are strictly prohibited.
5.4. The Casino reserves the right to cancel Player’s account for any reason whatsoever at any time without notifying the Player.
The Casino reserves the right, in its unfettered discretion, to void any winnings and nullify any balance in Player’s account under any of the following circumstances:
- If evidences suggest that Player has more than one active account with the Casino.
- If Player provides incorrect or false information while registration.
- Any mismatch or discrepancy between the name on the Player's account and the name on the credit card(s) the Player used to make a deposit into the account.
- If Player participated in a Casino bonus program and requests a withdrawal without fulfilling the requirements of that particular promotion.
- If Player is not of legal age.
- If Player resides in a jurisdiction where participation in the Casino is prohibited, as it is stated in Terms and Conditions.
- If Player permitted someone else to play using his account, whether it was done intentionally or unintentionally.
- If Player is suspected of Games usage not for personal entertainment or his personal use only. If such case is suspected, the Casino reserves the right to prevent the Player’s account from using any promotion. Moreover, the Casino may additionally void all Player’s winnings and refund his deposits.
- If Player is suspected of cheating or the Casino determines that Player used a system designed to outgame the Casino (This includes machines, computers, software or any other automated system). Wagers must be placed only through the Casino user interface. Any wagering through other means, including the use of a “robot” player is strictly forbidden. If Player is found using any additional software that was not supplied by the Casino, the Casino reserves the right to cancel and void all the wagers retroactively and to suspend such account and/or take any additional actions.
- If Player has been suspected of being a bonus abuser, playing a low or no risk strategies only to cash out promotional money.
- If it has become known to the Casino that Player has violated any terms stated herein with any other online casino(s).
- If Player fails to log into his/her account for 90 days or more. Any balance that might exist in such case may be voided.
- If Player disputes and/or reverses and/or cancels any of the deposits made with the Casino or with any other BellagioSlot sister casino and/or threatens with such actions.
5.5 As the Casino encourages responsible gambling, Players may request to be excluded from our software or to set a deposit limit at any time.
Players’ privacy is extremely important to us. All Players can decide to unsubscribe from any form of marketing communications, including email, text messages or phone calls at any time. Please note that all transactional messages related to your account will still be received, as they are considered as account information and are not a part of our marketing communication.
5.6. The Casino does not have any control over any associated third party marketing communications, including but not limited to, affiliate campaigns, promotional or marking agencies, etc.
If Player feels being victimized by spam activities, resulting from a third party advertising and/or a promotional campaign published by the Casino facilities, we strongly recommend contacting Casino’s Customer Support Department. The Casino shall make everything in its power to address to the corresponding third party affiliate company and have the Player’s details taken out from their database to stop any additional possible marketing communications. The Casino cannot guarantee any definitive solution and resolution in regards to any third party complains. The Casino would not be held accountable and/or liable for any possible errors in the Terms and Conditions advised by a third party marketing agency or website.
5.7. The Casino reserves the right to add new activities or games to the Casino and/or to discontinue any activity or game offered by the Casino at any time, under its sole discretion and without any notice to the Player.
The Casino will not be held accountable or liable for any possible computer or Internet malfunctions nor will it not be held accountable for any Player’s side attempt to play games provided by the Casino using strategies, methods or means that are not approved by the Casino. Any earnings that were generated as a result of either system malfunction or game error will be voided.
5.8. In an event a game is interrupted or disconnects at any time, the game will be resumed from the point before it was disconnected.
Result from the previous game should be displayed once the Player starts the game again. If the Player gets disconnected from the Casino's server mid-game, the player will be able to continue and complete that game exactly as if he/she had never left. If the Casino server does not receive information on the Player’s bet and is therefore unable to process it, the Player’s balance will not get deducted and the player would be able to see the result of his last wager.
5.9. Players may play one pending game at a time.
In case Player has multiple games pending, any account balance may be forfeited. By accepting any prize and/or winnings from the Company, the Player consents to the use of his name for advertising and promotional purposes without additional compensation except where prohibited by law.
5.10. The maximum win from any single spin is at a multiple of 50,000 times your bet per line, unless stated otherwise.
This consists of any free spins or other features that may be associated with a single spin. If the Player has any dispute he wishes to file in regard to the outcome of a particular game, he/she must submit a complaint to the Casino in writing within 10 days. The Casino’s Support representatives will make sure to check the game report and advise accordingly regarding the outcome of the game. In an event a discrepancy between the result showing on the Player’s Casino software and the Casino's server software is found, the result shown on the Casino's server software will be determine the conclusive and definite result of the Game.
5.11. Any applicable taxes on any winnings that Player collects from the Casino, are under the Player’s sole responsibility.
If Player is found cheating or attempting to defraud the Game in any way, or if the Player is found making false and/or malicious comments with regard to the Casino, the Casino reserves the right to advertise those actions along with the Player’s identity and e-mail address, in addition to transferring Player’s information to other casinos, banks, credit card companies, and to the appropriate agencies.
5.12. From 25.05.2018 the Casino enforces the General Data Protection Regulation (hereinafter - the ’GDPR’), the new European legislation meant to replace the 1995 Data Protection Directive.
The GDPR which can be read in full on the CNIL website is the new Europe-wide law governing the use and handling of individuals’ personal data.
5.13. Unless otherwise stated in specific slot game rules and/or Payout Table, in any slot game provided by the Casino all symbols in a winning combination pay Left to Right.
It is Player’s responsibility to examine game rules before placing any bet on it.
6.1. If Player wishes to receive the Services and Match Bonuses, such Player shall place a deposit onto his playable balance from an account or source such Player is the holder of.
The deposit made may then be used by the Player to place bets in the Games.
6.2. The Casino accepts Visa and Master cards as the first priority method along with Bitcoins (the deposit amount for the last option is lowered).
Though such payment options as Paysafe cards, Skrill and Neteller are also available depending on the Player’s location (shall be checked on the Player’s side in the Cashier before placing a deposit). All processing transactions might be subject to pass-through fees. For more details please see the table.
6.3. Having placed first deposit, Player will be required to undergo the verification procedure and will be contacted over the phone by our customer support team to confirm account details.
If the verification process is not completed, the Casino reserves the right to block Player’s deposits, void promotions, winnings and cancel future withdrawals
6.4. After placing a deposit the Player will receive an e-mail notification.
We recommend the cardholder to print out all transaction data, the rules of the game, the cancellation regulations, and the payment methods in order to avoid misconceptions and discussions at a later time and keep them in an easily accessible place.
6.5. If Player uses a payment method in respect of which the Player is not the account holder, we reserve the right to treat any deposit into the Account as being invalid (and any winnings arising from such deposit as void) pending the satisfactory completion of all relevant Checks.
6.6. By making deposits into the Casino account, the Player further agrees not to make any charge-backs, reversals or otherwise cancel any deposits from Player’s Account, and in any such event to refund and compensate us for such unpaid deposits including any expenses incurred by us in the process of collecting Player’s deposit.
6.7. For the avoidance of doubt Player’s Account shall not be used by Player as a bank account and, should we become aware of deposits into and withdrawals from such Account without commensurate betting or gaming activity, we reserve the right to deduct an administration charge (whether or not we close or suspend the account).
6.8. Once the deposit is placed, it will be marked on hold until the moment it is received by the Casino (please note that it might take up to 5 business days).
6.9. Refund policy:
We fully understand that mistakes/errors might happen from time to time. BellagioSlot is ready to examine your case if your card has been charged twice, charged due to mistake or an error or without your authorization, or charged for wrong amount due to Player’s mistake. Such situation may be considered by the Casino as refund case. If any of the above mentioned issues is faced Player should contact Finance Department as soon as possible via the following email: [email protected] Finance Department shall duly review each and every particular case and notify Player via email regarding the matter. Player should take into consideration that refunding deposit may take up to 14 (fourteen) business days.
Player should note that such a deposit might be refunded only in case it has not been played down in the Casino.
7. WITHDRAWAL PROCEDURE
7.1. General Terms and Conditions for withdrawal
7.1.1. All withdrawal requests must first be reviewed and approved by the Casino finance department before being sent for payment.
7.1.2. Upon making a withdrawal Player who created his account in General, not Anonymous mode, will also be required to file valid identification documents proving Player’s age and address. .
In the instance, the withdrawal will not be processed for payment until the Casino has received all requested identification documents. Acceptable identification documentation includes, but is not limited to:
- Copy of ID (back and front in color);
- Copy of the credit card used (back and front in color). The Casino requires only first and last four (4) digits of the card to verify it in the system with the Player’s signature on the back;
- Photo of the Player holding his/her ID close to the face in good quality and in color;
- Card authorization form (may be found by following the link ;
- Withdrawal form, filled in with necessary details for the funds (may be found by following the link;
- Utility bill (or any other official document, containing Player’s current physical address and full name on it), not older than 3 (three) months;
7.1.3. The payment of a withdrawal will only be made to a Registered Customer.
The Player hereby authorizes us and our designated agents, as and when we require, to confirm the Player’s identity and to clarify Player’s right to use the money that the player has wagered at BellagioSlot Online Casino. Casino may withhold any funds in Player’s account until Player’s age is successfully verified. If, on completion of the age verification process, Player is found to be underage, BellagioSlot Online Casino will return to the Player all deposits made on the account, having voided all winnings and/or bonuses.
7.1.4. The Casino reserves the right to process any withdrawals from Casino accounts via the method(s) used to fund the account wherever possible; in the event of a withdrawal delay the Casino will look for the best available method in order to process the withdrawal.
7.1.5. The Player may request for the withdrawal only in case if there are active deposits for the last week (7 business days), otherwise such a withdrawal request will be cancelled.
7.1.6. Approval of documentation is a onetime procedure and takes up to 7-10 (ten business days).
Should any document be missing, the Player will be emailed with the list of necessary documents to be provided to the Casino finance department for verification process. In case of the Player failing to provide documents within the time frame mentioned above, the Company might deny such withdrawal request until the provision of such documentation. Should a Player refuse to provide the documentation, this account would be considered as fraudulent and will become marked inactive or blocked.
7.1.7. Once the documents are approved, the Player might request for the withdrawal. It usually takes up to 5-7 business days (Monday through Friday) for the finance department to process the withdrawal for the client.
Please note, withdrawals will stay with us in Player’s account until we have done all the relevant security checks. This may slow the process slightly, but it is in the end for Player’s own benefit and security. Please note, the Player can place only one withdrawal at a time and one withdrawal during 7 business days.
7.1.8. Minimum withdrawal amount starts from $150; maximum withdrawal amount is $2000 per request. For details see the following table
7.1.9. The Casino allows a maximum payout of $2000 per time/week. For VIP Players weekly payments can be increased.
Please address to your VIP host for more details.
7.2. Fees and Limitations in Withdrawals
7.2.1. BellagioSlot casino has a standard $30 fee for any withdrawal method; also, the Player’s bank or payment processor may levy a fee to process the withdrawal which the Player is responsible for.
7.2.2. Due to 3rd party processing limitations or policies, the withdrawal amount paid or processed to Players on a weekly or monthly basis may vary.
7.2.3. Casino reserves the right to send the winnings in installments.
Player class influences installment amount as well as time frames of processing a withdrawal request. Player class is mainly determined by depositing/gaming activity of the Player.
7.2.4. The Casino reserves the right to disqualify winnings in case the following incidences occur:
188.8.131.52. More than one active account at the Casino (unless given prior approval by management);
184.108.40.206. A mismatch between the name on the Player's Casino account and the name on the credit card(s) used to deposit into the account;
220.127.116.11. In case the same payment method is being used by different people (e.g. - Two players using the same Credit card account);
18.104.22.168. Incorrect or false registration information;
22.214.171.124. In case Player has allowed or permitted (intentionally or unintentionally) another individual to use their own Casino account;
126.96.36.199. In case Player is determined to be using a professional gambling and/or betting pattern (i.e. using even bet pattern whilst betting on Roulette games);
188.8.131.52. In case Player has deliberately "charged back" (disputed charges for) any of the deposited funds from their Casino account;
184.108.40.206. In the case that a Player is discovered to be cheating, or that the Player has employed a system (i.e. machines, computers, software or any other form of automation) - Players will be reimbursed all their deposits and accounts will be permanently closed;
220.127.116.11. Malfunction, System or Human Error.
We reserve the right to void any winnings that were obtained as a result of hardware/software error, malfunction or human error. In the event of any such malfunction or error all wagers are void.
18.104.22.168. Player refuses to send verification documents and insists on receipt of the withdrawal.
This case would be considered as fraudulent.
8. MALFUNCTION, SYSTEM OR HUMAN ERROR
8.1. The Casino reserves the right to void any winnings that were generated as a result of a hardware/software error, malfunction or human error.
In the event of any of such malfunctions or errors all wagers will be voided.
8.2. Upon multiple withdrawal requests, the Casino reserves the right to combine the total amount of withdrawals requested, into as few requests as possible to allow faster payments, and up to the allowed maximum amount to be paid per week.
9. CONTACTING US
9.1. Player may contact the Customer Support Department 24/7 by addressing live chat, or sending an email to [email protected]
Please note that all information is recorded for security purposes. Please note that Customer Support Department replies to your inquiries within 12 hours since the contact time.
9.2. Please add [email protected] to your safe list group so you can receive important account information and exclusive offers for your account.